Artifacts and expectations

The pilot produces reviewable artifacts, not silent automation.

Leadership should expect tangible outputs with traceability and limits.

Graphic showing feedback cards flowing into themes and a reviewed product decision brief. — The first pilot follows one customer signal from friction to source-backed Product review.

1

Dashboard output

Theme groups
Supporting examples
Review status
Prototype label

2

Insight brief

Summary of pain points
Suggested follow-up
Source IDs
Local export only

3

Readout packet

Success scorecard
ROI assumptions
Decision recommendation
Next-step options